Quality Engineering Lead

Technical Service & Cross-Functional Support
Delivered comprehensive customer technical services (M T S) and production technical support (P T S) through product quality analysis, technical consultation, root-cause investigation, and corrective action proposals, with the objective of enhancing customer satisfaction, strengthening collaborative partnerships, and ensuring stable manufacturing operations.

Analytical Testing, Validation & Quality Assurance
Led customer-commissioned testing and analytical activities, including quality verification, technical validation, abnormality handling, and the planning and execution of analytical study protocols to improve response efficiency, data reliability, and overall analytical quality.

Instrumentation, Compliance & Sample Management
Ensured the accuracy and safety of analytical operations through systematic instrument calibration, routine inspection, and chemical reagent management, while overseeing raw material and comme

Hands-on experience in chemical laboratory work or analytical operations, with solid capabilities in chemical calculations and data analysis.

Proficient in using Microsoft Office (Word, Excel, and PowerPoint) for data processing, analysis, and professional report preparation.

Ability to work independently with strong problem-solving skills and a high level of execution discipline.

Excellent cross-functional communication and coordination skills, including collaboration with internal manufacturing teams, sales functions, and external customers.

Prior experience with ISO quality management system operations is highly preferred.