CS主管

営業・貿易・顧客サービス
電機電工器材
新竹縣市全區
面談
一般企業 | 中階 2024/05/23

CS主管

営業・貿易・顧客サービス
電機電工器材
新竹縣市全區
面談

主な能力

帶領團隊

職務責任

1. CSD organization planning , recruiting , training and management
2. Set up KPI , review and improve to achieve KPI target
3. Host weekly CSD reviewing meeting to review weekly follow up and report to manager
4. Coordinate cross function team to solve customer complain or request
5. Warranty contract review and negotiate with customer if necessary
6. Regular/Irregular business trip at home and abroad to handle RMA and customer complaint
8. Negotiate compensation issue with customer for special case
9. Handle matters assigned by the director/manager

理想的な求人

1.Familiar with customer service flow (complain and RMA handling)
2.Team management experience 3 years above
3.With cost concept
4.Sole visit customer to handling complain and RMA at home and abroad
5.With good English to communicate with customer directly

その他条件

経歴:無制限
学科:無制限
経歴:職務経験5年以上
言語:
無制限
管理責任:4人以下
出張・出向:出張なし

会社の福利厚生

法定項目:勞保 健保 陪產假 產假 特別休假 育嬰留停 女性生理假 勞退提撥金 產檢假 就業保險 職災保險

案件番号:D000009641

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