Sales/Trade/Service
Electric Machinery Appliances
新竹縣市全區
Face-to-face negotiation
Qualifications
帶領團隊
Responsibilities
1. CSD organization planning , recruiting , training and management
2. Set up KPI , review and improve to achieve KPI target
3. Host weekly CSD reviewing meeting to review weekly follow up and report to manager
4. Coordinate cross function team to solve customer complain or request
5. Warranty contract review and negotiate with customer if necessary
6. Regular/Irregular business trip at home and abroad to handle RMA and customer complaint
8. Negotiate compensation issue with customer for special case
9. Handle matters assigned by the director/manager
2. Set up KPI , review and improve to achieve KPI target
3. Host weekly CSD reviewing meeting to review weekly follow up and report to manager
4. Coordinate cross function team to solve customer complain or request
5. Warranty contract review and negotiate with customer if necessary
6. Regular/Irregular business trip at home and abroad to handle RMA and customer complaint
8. Negotiate compensation issue with customer for special case
9. Handle matters assigned by the director/manager
Ideal Candidate
1.Familiar with customer service flow (complain and RMA handling)
2.Team management experience 3 years above
3.With cost concept
4.Sole visit customer to handling complain and RMA at home and abroad
5.With good English to communicate with customer directly
2.Team management experience 3 years above
3.With cost concept
4.Sole visit customer to handling complain and RMA at home and abroad
5.With good English to communicate with customer directly
Other Requirements
Education:No Limitations
Department:No Limitations
Experience:Over 5 years of experience
Management Responsibilities:Under 4 Personnel
Business trip:No business trip required
Department:No Limitations
Experience:Over 5 years of experience
Language:
No Limitations
Business trip:No business trip required
Employee Benefits
Required by law:勞保 健保 陪產假 產假 特別休假 育嬰留停 女性生理假 勞退提撥金 產檢假 就業保險 職災保險
