Sales Support Specialis

1. Manage the Prototyping Process and Initial Production Process for projects, to include
• Liaison between engineering, manufacturing and sales to provide support in modifications and custom projects to key account managers.
• Liaison with planning and facility functions in relation to samples, prototypes, tooling, costings, etc.
• Liaison with the operation team and engineering team to organize the related documents for customer needs. Attend meetings to assist in project development as necessary.
2. Take ownership of documentation to key customers, including product datasheet and customer-facing documentation that are prepared to ensure that all of these are assigned and logged in the correct system and follow with internal team to finish those tasks filling with customer requirement and on time.

3. Act as a key contact between the customer service team and the front-end team to ensure any problems and inquiries identified are tackled as a priority to ensure th

1. Good communicator and strong interpersonal skills.
2. Self-assured proactive personality who can work independently and flexibly.
3. A minimum of 1 years work experience, preferably prior experience in IT hardware, electronic components, or the server industry is preferred.
4. Understanding of server hardware components (e.g., thermal modules, drive carriers, PCBA, captive screws, brackets, etc.).
5. Experience supporting large ODM customers in Taiwan.